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Download our "Port Stephens Waste" app where you can get bin reminders, see upcoming drop off days, and report any issues with your bin service.
Click here to submit a waste services request including missed collection, damaged bin, stolen bin, public litter bin (overflowing, damaged, dirty, new, additional), medical sharps bins and general enquiries and contractor complaints.
Click here to book a kerbside collection. We offer 2 on call kerbside collection services for residents to place unwanted bulky items and green waste on the kerb for collection.
Click here to submit a request to increase your recycling bin from 240L to 360L.
Click here to report uncollected kerbside waste (eg: residents' kerbside waste has been present with no sign of a collection booking).
Click here to report illegally dumped waste present on a roadside, park, reserve, beach etc. Illegal dumping is the unlawful deposit of waste larger than litter onto private and public land without approval or licence.
Use this form to apply for a 30-day trading account at the Salamander Bay Waste Transfer Station.
Registered charitable, not for profit, benevolent organisations or volunteer groups can use this form to apply for one-off or ongoing financial assistance to dispose of waste.
Use this for to request removal of your garden organics (green) bin. Note: No reduction in costs associated with the removal or non-delivery of the green waste bin.
Download this PDF form to apply for a wheel out, wheel in service. Available to elderly or sick residents who require assistance.
Can’t find what you’re looking for? Contact us and we can help direct your enquire.